📦 Shipping & Returns Policy

Everything you need to know about delivery times, costs, and our hassle-free return process.

🚚 Shipping & Delivery

Processing Time

All orders are processed and prepared for shipping within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Estimated Delivery Times

**Local (Lagos):** 2 - 3 business days after shipping.
**National (Outside Lagos, Nigeria):** 3 - 7 business days after shipping.
**International:** Shipping times vary greatly based on destination. Please expect 7 - 21 business days. Customs duties and taxes are the responsibility of the customer.

**Note:** Pre-Order items will ship on or around the date specified on the product page.

Shipping Costs

Shipping costs are calculated by customer service based on your delivery location. We occasionally offer free shipping promotions, which will be advertised on the homepage banner.

↩️ Returns & Exchanges

Our Return Window

You have 7 calendar days from the date you received your order to initiate a return for a refund or exchange.

Conditions for Returns

Items must be returned in their original condition:

Unworn and unwashed.
In original packaging with all tags attached.
Free of any stains, marks, or odors.

How to Initiate a Return

Please contact our Customer Care team with your order number and the reason for the return.

Contact Customer Care

The customer is responsible for return shipping costs unless the item is defective or incorrect.